Frequently Asked Questions
Everything you need to know about our climbing solutions.
What makes Little Giant ladders different from standard ladders?
Our ladders are engineered with high-grade aluminum and patented multi-position hinges, allowing them to function as A-frames, extension ladders, and scaffolding bases all in one unit.
How do I determine the right ladder height for my project?
We recommend choosing a ladder based on your 'Max Reach.' For example, a 17-foot multi-position ladder typically allows a person of average height to reach up to 18 feet safely.
What is the weight capacity of your ladders?
Most of our professional-grade ladders are rated for Type IA (300 lbs) or Type IAA (375 lbs), ensuring maximum stability and safety for heavy-duty tasks.
Do you offer free shipping on large ladder orders?
Yes, we offer free standard ground shipping on all orders over $99 within the contiguous United States. Due to their size, some industrial models may require freight delivery.
What is your return policy if the ladder doesn't fit my needs?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return the ladder in its original packaging for a full refund, minus return shipping costs.
Do the ladders come with a warranty?
Yes, all our ladders come with a limited lifetime warranty against manufacturer defects, giving you peace of mind for years of home and professional use.